Roche Accu-Chel Technical Information PDF herunterladen (Seite 47)

Chapter 5: Maintenance and Troubleshooting ACCU-CHEK Customer Care Service Center 1-800-858-8072

The test strip was not inserted

correctly, it was removed during

testing, or blood was applied too

soon. Repeat the test with a new

test strip. Make sure you insert the

test strip until the arrowheads are

no longer visible, with the orange

square facing up (see Chapter 3,

“Running a Blood Sugar Test”).

The meter is defective. Call the

ACCU-CHEK Customer Care Service

Center at 1-800-858-8072.

There was not enough blood on the test

strip to start the test. Repeat the test

with a larger drop of blood.

The temperature is above or below the

proper range for the meter. Move to an

area between 50°F and 104°F, allow the

meter to warm up or cool down slowly to

room temperature and repeat the test. If

you get a result with a temperature icon,

it could be inaccurate. Do not artificially

heat or cool the meter.

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Roche Accu-Chel Technical Information Seite 47